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Terms and Conditions

Below you will find our terms and conditions listed. Feel free to read accordingly  as these are updated annually.

Updated: 5.9.2022

Welcome to www.proeradetailing.com. This website (the "Site") is owned and operated by Pro Era Detailing LLC. By accessing or using the Site, you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully and retain a copy for your records.

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1. Acceptance of Terms

By using the Site, you agree to these Terms. If you do not agree to these Terms, you may not access or use the Site.

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2. Services Offered

The Site provides:

  • Online booking for detailing, tinting, and related automotive services.

  • Access to our Loyalty Program, where members earn points redeemable for discounts on services.

  • E-commerce services to process payments.

  • Information and resources about premium detailing services, products, and tips.

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3. Electronic Communications

By using the Site, sending emails, or interacting with Pro Era Detailing LLC, you consent to receive electronic communications. All agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement for written communication.

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4. Loyalty Program

Participation in the loyalty program is voluntary and subject to these Terms:

  • Points are earned for qualifying purchases and redeemed for discounts on services.

  • Points are non-transferable, have no cash value, and expire after 12 months of inactivity.

  • Fraudulent activity or misuse of the program may result in termination of your account.

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5. Cancellation/Refund Policy

  • Cancellations must be made at least 24 hours prior to the scheduled appointment to receive a full refund.

  • One reschedule is allowed per appointment. Failure to cancel or reschedule within 24 hours will result in the loss of the payment deposit.

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6. Data Collection and Privacy

Your use of the Site is subject to our Privacy Policy. By using the Site, you consent to the collection and use of your data as outlined in the Privacy Policy.

We collect personal information such as:

  • Name, email, phone number, and address for booking and loyalty program management.

  • Payment information for secure transactions.

  • Data required for marketing, analytics, and customer communications.

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7. Third-Party Services and Links

The Site may include links to third-party websites or services. Pro Era Detailing LLC is not responsible for the content, policies, or functionality of these third-party services. Use of third-party services is at your own risk.

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8. Intellectual Property

All content on the Site, including text, images, logos, and software, is the property of Pro Era Detailing LLC or its licensors and is protected under copyright and other laws. You may not use, modify, or distribute this content without express written permission.

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9. User Responsibilities

By using the Site, you agree:

  • Not to use the Site for unlawful purposes or actions prohibited by these Terms.

  • Not to damage, disable, or impair the Site’s functionality.

  • To provide accurate information when booking services or registering for the loyalty program.

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10. Payment and Security

All payments made through the Site are processed securely through trusted third-party providers. Pro Era Detailing LLC does not store credit card information.

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11. Indemnification

You agree to indemnify and hold Pro Era Detailing LLC harmless from any claims, liabilities, damages, or expenses arising out of your use of the Site, your breach of these Terms, or your violation of any rights of a third party.

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12. Arbitration

All disputes arising under these Terms will be resolved through binding arbitration in accordance with the Federal Arbitration Act. Arbitration will be conducted by the American Arbitration Association in Illinois. Class-action lawsuits are not permitted.

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13. Liability Disclaimer

Pro Era Detailing LLC provides the Site and services "as is" without warranties of any kind. We are not liable for any direct, indirect, or incidental damages arising from your use of the Site or services.

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14. Updates to Terms

We reserve the right to update these Terms at any time. Changes will be posted on the Site with the updated effective date. Continued use of the Site constitutes acceptance of the revised Terms.

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15. Governing Law

These Terms are governed by the laws of the State of Illinois. Any disputes shall be resolved exclusively in Illinois courts.

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16. Contact Us

If you have questions or concerns about these Terms, please contact us:

Pro Era Detailing LLC
1438 Bolingbrook Dr.

Romeoville, Illinois 60664

Email: info@proeradetailing.com
Phone: 630-407-1313

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